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North Vancouver
Phone:
(778) 340-2897Fax: (778) 340-3373
Email:
nvwelldental@gmail.comHours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
Surrey
Phone:
(778) 877-3493Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
Langley
Phone:
(604) 546-2828Hours:
Monday – Friday: 9:30 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed
Coquitlam
Phone:
(604) 426-2828Email:
info@smilewelldental.caHours:
Monday: 9:30 AM – 6:00 PM
Tuesday: 12:00 PM – 9:00 PM
Wednesday: 7:30 AM – 4:30 PM
Thursday: 12:00 PM – 9:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
Frequently Asked
Questions
Common questions about contacting and visiting our clinics.
How do I book a dental appointment at Smile Well Dental?
You can book an appointment by calling your preferred location directly, using our online booking form on this page, or visiting our Book a Visit page. We offer appointments at all four locations: North Vancouver, Surrey, Langley, and Coquitlam.
What should I bring to my first dental appointment?
Please bring your dental insurance card, a valid photo ID, a list of current medications, and any relevant dental records or X-rays from your previous dentist. If you have dental anxiety, let us know in advance so we can accommodate your needs.
Do you accept walk-in patients?
While we recommend scheduling an appointment to ensure minimal wait time, we do accept walk-ins when possible. For dental emergencies, call us first: any clinic can find the earliest time across all four locations.
What is your cancellation policy?
We request at least 24 hours notice for appointment cancellations or rescheduling. This allows us to offer the time slot to other patients who may need care. Please call your location directly to cancel or reschedule.
Do you offer direct billing to insurance?
Yes, we offer direct billing to most major dental insurance providers. Our administrative team will help verify your coverage and submit claims on your behalf. We also accept the Canadian Dental Care Plan (CDCP).
What payment methods do you accept?
We accept cash, debit, Visa, Mastercard, and American Express. We also offer flexible payment plans for larger treatments. Our team can discuss financing options during your consultation.
Are your clinics wheelchair accessible?
Access differs from clinic to clinic; at our Coquitlam clinic, for example, the route from the parkade includes a flight of stairs. If you use a wheelchair or find stairs difficult, please call the clinic you plan to visit before your appointment so we can help you plan the easiest way in.
How can I reach Smile Well Dental in an emergency?
For dental emergencies during business hours, call your nearest location immediately. After hours, leave a voicemail at any clinic and we will call you back the next day we are open. If you have bleeding that will not stop, trouble breathing or swelling in your face, call 911 or go to the nearest emergency room.